Skip to main content

Frequently Asked Questions

Go back
Natural gas and electricity

Who takes the meter reading and when?

An employee from your distribution system operator visits every two years. Every other year you submit your meter reading yourself. Your network operator will remind you to do this. You can submit your meter reading by returning your meter card, phoning or entering your reading on a website.

You cannot decide when this happens. If you are not at home when the distribution system operator comes to take your meter reading, he will leave a card behind, so that you can report the reading yourself.